At FIDGET EGYPT, we aim to maintain a clear and fair order processing system. This policy explains the terms related to order cancellation.
1. Order Cancellation Before Confirmation
Orders may be canceled before paying the order confirmation deposit.
Once the deposit is paid and the order is confirmed, cancellation is subject to the terms below.
2. Order Cancellation After Confirmation
After the confirmation deposit is paid and the order is processed:
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Orders cannot be canceled once they are prepared or shipped
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The confirmation deposit is non-refundable after order confirmation
3. Orders in Preparation or Shipment
Once an order enters the preparation or shipping stage, it is considered final and cannot be canceled under any circumstances.
4. Failure to Receive the Order
If the customer refuses to receive the order or is unavailable at the time of delivery:
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The order will be considered canceled by the customer
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The confirmation deposit will not be refunded
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Additional shipping or handling costs may apply
5. Cancellation by FIDGET EGYPT
FIDGET EGYPT reserves the right to cancel any order in the following cases:
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Failure to complete the confirmation deposit
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Suspected fraudulent activity
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Incorrect or incomplete customer information
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Product unavailability
In such cases, any paid deposit may be refunded if applicable.
6. Policy Updates
FIDGET EGYPT reserves the right to update or modify this Order Cancellation Policy at any time.
Any changes will be published on this page.
7. Contact Information
For cancellation-related inquiries, please contact us:
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Email: Mah.eg.mm60@gmail.com
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Phone / WhatsApp: 01123044209